Case Studies

These briefings show how I resolve Institutional Friction by building clear, governed systems for
global missions, healthcare leaders, and digital innovators.

The Gates Foundation

The Friction 

A research team lacked a unified narrative to scale their mission.

The Architecture

Institutional Orchestration Created a singular core narrative to align cross-functional global teams and stakeholders.

Medline

The Friction 

Steering a massive vendor transition for a 40,000-employee enterprise.

The Architecture

Translational Writing       Stabilized the narrative through executive ghostwriting and modular content systems to ensure a unified, frictionless transition at scale.

BloomWorks

The Friction 

Complex, jargon-heavy government documentation that created barriers for marginalized public users.


The Architecture

Operational Literacy            Applied Plain Language principles and Human-Centered Design (HCD) to 60+ digital assets to reduce cognitive load.

 

 

The Architect’s Casebook

Get a deeper look at the methodology I use to bridge the gap between technical complexity and real-world influence. This 10-page guide outlines my approach to Narrative Architecture and Governing Logic.
Download the Casebook